FAQ

Weather, gear, meeting point, age limits and more. Full details are in our Terms & Cancellation Policy.

Is there a minimum number of people for a tour?

Our scheduled 1-hour and 2-hour tours have a minimum of 4 persons. If the minimum is not met, we will cancel the tour and offer you a full refund or an alternative date (subject to availability), in line with our cancellation policy. Private charters and custom trips are not subject to this minimum.

What if the weather is bad?

Tours are weather-dependent. If we cancel due to weather or safety, we will offer you a new date or a full refund. The captain has the final say on whether the tour goes ahead. See our Terms & Cancellation for full details.

What is your cancellation policy?

If you cancel at least 1 week (7 days) before the trip, you get a full refund. If you cancel between 1 week and 72 hours before departure, we refund 50% of the tour price. Cancellations with less than 72 hours to go are non-refundable. Cancellations must be sent in writing (e.g. email to booking@islandadventures.is). We recommend travel insurance for illness or other unforeseen circumstances.

What if I miss the tour or arrive late?

There is no refund for no-shows or late arrival. Please arrive at least 15 minutes before departure. If you miss the tour, the full price remains charged.

What do you provide?

We provide a float suit and a life vest (and any other required safety gear). The tour price includes the trip as described and use of this equipment.

What should I wear?

Please bring warm, comfortable clothing, a hat, gloves, and comfortable shoes. Conditions on the water can be cold and changeable.

Where do we meet and when should we arrive?

We meet at Básaskersbryggja 6, 900 Vestmannaeyjar, Iceland. Please arrive at least 15 minutes before the scheduled departure time.

Is there a minimum age?

Minimum age is 6 years. Children must be able to reach the floor of the boat comfortably while seated and follow safety instructions.

Are there health restrictions?

RIB tours can be bumpy. They are not suitable if you are pregnant or have recent or existing back or neck injuries. If you have a health condition that may be affected, please consult a doctor and contact us before booking.

What is your policy on alcohol consumption?

We reserve the right to refuse participation to anyone who is visibly intoxicated or unfit to take part safely.

Do I need to sign a waiver?

Yes. A participation waiver will be provided at the meeting point and must be signed before departure.

Are wildlife sightings guaranteed?

No. Sightings of specific species (e.g. puffins, whales) depend on season and conditions and are not guaranteed.

Do you recommend travel insurance?

Yes. We recommend travel insurance that includes medical and cancellation cover, in case of illness or other unforeseen circumstances.